Wait, Maybe SPG Starpoints Are the Worst Points Ever

SPG

From the desk of the Devil's Advocate... Today we continue our three-part series on the downsides of the major flexible miles currencies -- Chase Ultimate Rewards, American Express Membership Rewards, and Starwood Preferred Guest (SPG) Starpoints. Yes, we all already know how valuable … [Read more...]

Frequent Flyer Programs, Transferable Points, and Competitive Pressure

SPG, Ultimate Rewards, Membership Rewards, Citi Thank You

Author note: This is a long post, but it's designed to generate discussion on how transferable points (Ultimate Rewards, Starpoints, Amex Membership Rewards and now Citi ThankYou points) are going to change how airlines set mileage redemption prices and compete with each other on price, … [Read more...]

Making Sense of Caesars’ Total Rewards Program

Caesars Total Rewards

Many traditional hotel loyalty programs have been linking up with casino loyalty programs in recent years. This has provided them a foothold in Las Vegas, a city where mainstream brands have not had a strong presence. I think it's been a good move because those mainstream properties that … [Read more...]

FTU Presentation: Choosing a Hotel Loyalty Program

FTU Seattle 2014 - Hotel Loyalty Program

As promised, here's the second of two presentations I gave at Frequent Traveler University in Seattle. It's actually the first of the two talks, and unfortunately I was not as impressed with its delivery -- there were technical issues, and it was a late addition to the schedule. But hotel … [Read more...]

SPG Amex May Be Considering New Benefits

SPG Amex survey

Similar to a post I wrote last week referring to a potential loss of the Ink Bold/Plus 5X bonus at office supply stores, another unnamed reader sent me a survey he completed regarding the SPG American Express card. Fortunately, this one has some good news. It also seems far more vague … [Read more...]

Which Is the Best Hotel Loyalty Program?

Hotel_Status_2014_top

This month I've been updating my comparison tables of hotel loyalty programs, and a big thanks is due to everyone who has helped point out corrections. (A few more than usual this year....) I started creating these tables for airlines and hotels in 2013 as a sort of "cheat sheet" to help … [Read more...]