Residents of Alaska may live in the cold northern regions of the U.S., but they also get some special perks. Everyone gets an annual cash dividend from the Permanent Fund, sometimes as high as $2,000. Their massive geographical reach is proof that not everything is bigger in Texas. And Alaska Airlines, despite moving its headquarters from Anchorage … [Read more...]
Here are all the posts I've ever written on the topic of Elite Status.
I provided some support for the institution of elite qualifying dollars a few weeks ago, arguing that -- independent of any revenue objective on the airline’s part -- they encourage the customer to focus on booking an itinerary that meets his or her ideal conditions for comfort, convenience, and service. Rather than focus on absurd routings or … [Read more...]
One of my favorite benefits of Diamond status with Hyatt Gold Passport is that I get four suite upgrades that I can confirm as early as the time of booking. Megan and I just returned from Austin where we enjoyed staying in the Primrose Suite at The Driskill. We debated having our wedding in Texas and chose to do it here in Seattle instead, but at … [Read more...]
I shared the news on Monday evening that Alaska Airlines was going to launch new routes from Seattle to Tampa, Detroit, and New Orleans. But in the official announcement on Tuesday morning we were also told that these routes would be eligible for double miles -- and in one case double elite qualifying miles, as well. This is a great … [Read more...]
For the last seven years, every time I've booked a flight I've calculated the CPM (Cents/Cost Per Mile). This is the amount I spend divided by the distance I fly -- more specifically the number of elite qualifying miles (EQMs) that I earn. Why? Because they determine my progress toward earning elite status, which promises benefits like priority … [Read more...]
Earlier this week, Kimpton Hotels & Restaurants sent out an email alerting its customers to changes to its InTouch loyalty program. I happen to be an Inner Circle member, status that I obtained through a match from Diamond status with Hyatt's Gold Passport program. I've only stayed with them a few times since then -- and arranged for my wedding … [Read more...]
I don't normally think of United Airlines as being generous about offering elite status matches, trials, or challenges -- at least not in recent years. Almost anyone can request a status challenge, but that's no guarantee you'll get one, nor is it the same as publicly reaching out to customers and trying to encourage them with a specific … [Read more...]